LEARNING FROM OTHERS MISTAKES
We had some really nice feedback from a customer who we supplied a house removal to a 5th floor flat.
“Mills Arrived when they said they would, evaluated the job to do and executed it with professionalism, a friendly approach and speed. We previously used a a lesser smaller company to move us a year ago as they were cheaper. Big mistake and wasn’t a great experience, well worth paying the extra money this time around with Mills. Would highly recommend”
This got me thinking and as an establish family business I wanted to try and help people who are looking to move in the near future or even in the progress of moving to not make the same mistake that our customer did first time round.
PAYING FOR THE QUALITY YOU RECIEVE
We all want to save money where we can and when moving; there are a lot of fees to encounter before your removals, however sometimes going for the cheapest quote is not always beneficial. In the removal trade you pay for the quality of the service and the experience you will be receiving.
Removals themselves can be the stressful situation. In fact if you Google top 5 stressful things you can do in a life time, removals is 3rd. 1st was death of a loved one and 2nd was divorce. In my experience a lot of people move house or sell a house because of 1 & 2. Therefore people can be experiencing two stressful situation in one.
Key Factors In A Removals Company
I feel it is really is important to do your research when choosing you Removal Company and not always go for the cheapest quote or the quickest solution.
Look out for these key points:
Landline – Not Just Mobile
Company Address – Head Office
Terms & Conditions
Contract – Eg: Quote & Acceptance Forms
Qualification – Such As CPC
Different Size Vehicles – Especially Bigger Than Luton Vans
Uniform With Company Logo
Different Payment Methods Such As Cheque & BACS payment
Different Removal Service Or Tailored Removals
WHAT OUR CLIENTS HAD TO SAY
“Moving home today was tough. Craig Adam and Bo worked like trogons whilst being very professional and polite. I would have no doubt recommend this company for moving house or any removals. Brilliant service and sensible price. Highly recommend. A big well done ?”
“Brilliant service, cannot fault it. The team were helpful, friendly and completely professional. They managed our house move smoothly and made what could have been a stressful day so much easier. We don't plan to move again anytime soon but if we did Mills Removals would be our first choice!”
“Used Mills removals for an upright piano removal and they were absolutely fantastic. Really professional and friendly! Couldn't believe how they managed to get my piano up some really tight stairs and zero damage! Thrilled great service!”
“Jay, Del, Lee, Adam and Beau and all the rest of the team moved us to Somerset and it was a pleasure to meet you all. Thank you for all your hard work and also getting my massive bed out the window on the second floor. Cheers guys!”
“Adam and Jamie (I hope I remember the names correctly) did a fantastic job with my move last week. Everything went smoothly and what could have been a really stressful day was actually the easiest part of moving house in the end. My neighbours had recommended Mills and I can only do the same. Thank you, guys!”
“This is the second time I've used Mills Removals, both occasions Jay and his team were helpful, punctual and professional so I wouldn't hesitate to use them again.”
“Really excellent service with a very short-notice request to move a baby grand piano. The guys were polite, professional and amazingly fast! Thank you all.”
“Found the guys to be friendly and just got on with the job at hand during a difficult COVID19 period. Good price, great service all round.
Will use them again on my next move.
“Guys were brilliant, very polite helpful team, we having been using the guys for years and would highly recommend, also even seem to effortlessly carry my daughters piano up a flight of stairs, great service”